Create Your First Project

Start adding your projects to your portfolio. Click on "Manage Projects" to get started

.pro-gallery-wix-wrapper {display: block !important;} .pro-gallery-wix-wrapper .gallery-item-container {opacity: 1 !important; display: block !important;}

Message Deflection

Role

Product Design Lead

Date

2023-2024

Project type

Providence mobile app feature

This case study examines provider burnout caused by excessive patient inbox messaging, contributing to clinical inefficiency and healthcare shortages. A streamlined, consumer facing digital app feature is proposed to reduce inbox overload, improve productivity, and retain healthcare providers.

.pro-gallery-wix-wrapper {display: block !important;} .pro-gallery-wix-wrapper .gallery-item-container {opacity: 1 !important; display: block !important;}